Peermont Global has opened applications for a Surveillance Officer position at its Graceland property, and it’s a solid option for anyone with an interest in the gaming and casino security field or already working in security who wants to move into a more specialised, technology-driven role.

Surveillance work in a casino environment is a step up from general security. Instead of walking a floor or manning a gate, you’re the eyes behind the scenes protecting the integrity of the entire gaming operation which is exactly why Peermont is looking for someone with a specific mix of gaming knowledge, PSIRA registration, and a sharp, level head under pressure.

What the role is actually about

The core purpose of the job is protecting Peermont’s assets, guests, and casino and slots gaming operations through CCTV monitoring, while making sure every department sticks to Peermont’s internal policies and the Gaming Board’s rules and regulations. In practice, that means constant, disciplined monitoring not just watching screens, but knowing what you’re looking for and why it matters.

The essentials

• Position: Surveillance Officer
• Location: Graceland, Secunda, Mpumalanga
• Company: Peermont Global (peermontglT2)
• Date posted: 27 June 2026
• Minimum qualification: Matric / Grade 12

What you’ll need to qualify

Peermont has laid out fairly specific requirements for this one, and a few of them are non-negotiable rather than “nice to haves”:

• Matric / Grade 12 as the baseline qualification
• PSIRA Grade C registration this one is compulsory, not optional
• Strong knowledge of table games specifically American Roulette, Poker, Black Jack, and Baccarat/Punto Banco
• Two years of gaming experience is listed as an advantage rather than a strict requirement, so don’t rule yourself out if you’re newer to the industry but meet everything else
• Solid administrative skills, since report writing and documentation are a real part of this job, not an afterthought
• Computer literacy
• Fluent English, both spoken and written
• The ability to work shifts, since surveillance in a casino runs around the clock

Beyond the technical boxes, Peermont is also looking for someone with good communication and interpersonal skills, the ability to stay level-headed under pressure, and someone who’s medically fit for the demands of the role.

What the job actually involves day to day

This isn’t a passive, sit-and-watch position. The responsibilities cover a genuinely broad range:

• Responding to and handling gaming incidents as they happen
• Managing incoming calls related to surveillance and security matters
• Conducting both covert and overt investigations
• Processing card issues and returns within the gaming floor
• Running regular CCTV system checks to make sure equipment and coverage are functioning properly
• Handling general administrative duties and writing clear, accurate reports
• Monitoring both proactively (watching for risk before it happens) and reactively (responding once something’s flagged)
• Maintaining strong working relationships across departments
• Staying compliant with Peermont’s procedure manuals and Gaming Board regulations
• Opening and investigating formal cases
• Submitting evidence for court cases, internal disciplinary hearings, and CCMA matters
• Controlling access to restricted areas when required
• Managing surveillance-related bannings and self-exclusions

That last point is worth understanding if you’re new to the industry “self-exclusion” refers to patrons who’ve formally requested to be barred from gaming floors, often for responsible gambling reasons, and surveillance officers play a direct role in identifying and managing those cases.

Why the PSIRA and gaming knowledge requirements matter

If you’re coming from a general security background and considering a move into casino surveillance, it’s worth understanding why these two requirements specifically are non-negotiable.

PSIRA Grade C registration exists because surveillance and investigative work in South Africa falls under regulated private security activity. Without valid registration at the right grade, you legally can’t be appointed into a role like this — so if you’re not yet registered, that’s the first thing to sort out before applying, not after.

Table game knowledge matters because you can’t identify irregular play, cheating attempts, or procedural errors on a table you don’t understand. Knowing how a hand of Blackjack or a round of Baccarat is supposed to unfold is what lets a surveillance officer spot the moment something doesn’t add up a dealer error, a suspicious betting pattern, or an attempted scam. This is a large part of why real casino floor exposure, even informal or entry-level, tends to carry real weight in applications like this one.

Tips for applying

Given how specific this role’s requirements are, a generic security CV probably won’t cut it here. A few things worth doing before you apply:

• Lead with your PSIRA grading clearly near the top of your CV don’t make a recruiter hunt for it.
• List your table game knowledge explicitly. If you know Roulette, Poker, Blackjack, and Baccarat specifically, name them individually rather than writing “familiar with casino games.”
• Highlight any report-writing or administrative experience, even from outside the gaming industry this role leans more administratively than people expect going in.
• Mention shift flexibility upfront, since it’s stated as an operational requirement and hesitation here could count against you.
• If you’ve handled investigations, evidence submission, or disciplinary processes before (even informally), include that it directly mirrors several of this role’s core duties.

Should you apply?

If you’ve got your PSIRA Grade C in hand, a genuine grasp of casino table games, and you’re comfortable with shift work and detailed report writing, this is a strong opportunity to move into a more specialised, better-positioned corner of the security industry. Surveillance roles in established groups like Peermont tend to offer clearer progression than general guarding work, precisely because they demand a more specific skill set.