Fidelity Services Group is inviting suitably qualified candidates to apply for an ATM Recon Clerk position in Johannesburg, Gauteng.

The position forms part of Fidelity Cash Solutions and focuses on the accurate and timely reconciliation of ATM-related cash records and transactions within the Cash Centre.

The successful candidate will be responsible for completing daily reconciliation activities, checking control documentation, investigating discrepancies and communicating outstanding issues to the relevant teams.

This permanent position may suit candidates with strong administrative, analytical and reconciliation skills, particularly those who are comfortable working with Microsoft Excel and meeting daily deadlines.

ATM Recon Clerk Job Details

Job Title: ATM Recon Clerk

Company: Fidelity Services Group

Division: Fidelity Cash Solutions

Location: Johannesburg, Gauteng

Job Type: Permanent

Experience Level: Associate

Job Function: Administrative

Industry: Security and Investigations

Posted: 17 August 2026

Closing Date: 28 August 2026

Purpose of the ATM Recon Clerk Role

The main purpose of the position is to ensure that ATM reconciliation activities are completed accurately, efficiently and within the required timeframes.

The successful candidate will work with cash records and reconciliation information, verify control documentation, identify discrepancies and assist with investigations when differences are discovered.

The role also involves communicating with Head Office, branch managers, counting houses and other relevant parties to resolve reconciliation issues.

Key Responsibilities

ATM Reconciliation

The ATM Recon Clerk will perform daily reconciliation-related activities and ensure that information is accurately checked.

Responsibilities include:

• Checking the ATM 200 system daily.
• Using relevant control sheets.
• Completing end-of-day checks.
• Running reconciliation reports.
• Verifying cash records.
• Checking reconciliation information for accuracy.
• Identifying discrepancies.
• Following up on outstanding reconciliation issues.
• Escalating unresolved problems where necessary.

Investigations and Feedback

When discrepancies are identified, the successful candidate will assist with investigating the causes and ensuring that appropriate feedback is provided.

This may involve working with different departments and branches to establish why information does not correspond.

The role requires an analytical approach and the ability to follow issues through until they are resolved.

Head Office Liaison

The ATM Recon Clerk will liaise with the Head Office coordinator regarding reconciliation matters.

The successful candidate will be expected to communicate outstanding issues and assist in driving their resolution within the required deadlines.

Branch Support

The position also requires communication with branch managers and counting houses when reconciliation problems arise.

Good interpersonal and communication skills are therefore important.

Operational Administration

The successful candidate will provide administrative support across various operational areas.

This can include:

• General administration.
• Personnel-related administration.
• Logistical administration.
• Maintaining records.
• Preparing reports.
• Supporting operational processes.

Planning and Reporting

The position includes responsibilities related to planning and management reporting.

The successful candidate must ensure that information used for planning and management purposes is accurate.

This includes regularly performing control procedures and verifying reconciliations and analyses before information is submitted to other stakeholders.

Client Service and Liaison

Although the position is primarily administrative and reconciliation-focused, it also involves communication with different stakeholders.

The ATM Recon Clerk should therefore be professional when dealing with internal teams, clients and other parties involved in the reconciliation process.

A customer-focused approach is one of the attributes listed for the position.

Invoicing and Charges

The role also involves reviewing standard charges to help ensure that services rendered are correctly invoiced.

The successful candidate will assist with checking whether terminated services are no longer being invoiced.

This helps reduce unnecessary credit notes and improve the accuracy of branch billing processes.

Minimum Requirements

Applicants should have:

• A proven understanding of the reconciliation process.
• An analytical approach to work.
• Good Microsoft Excel skills.
• Good Microsoft Word skills.
• Good Microsoft Outlook skills.
• Strong administrative skills.
• Good work discipline.
• Good people skills.
• The ability to work towards daily deadlines.
• The ability to implement corrective action where necessary.

Candidates should be comfortable working with numbers, records and reconciliation information.

Skills and Competencies

Analytical Thinking

Reconciliation work requires candidates to compare information, identify differences and investigate possible causes.

Strong analytical and critical-thinking skills are therefore important.

Microsoft Office

Applicants should have practical knowledge of:

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

Excel is particularly useful for working with reconciliation information, reports and data.

Organisation

The position involves daily controls, reports, investigations and administrative activities.

Good organisational skills can help ensure that deadlines are consistently met.

Communication

The successful candidate will communicate with Head Office, branches, counting houses and other stakeholders.

Clear and professional communication is essential when dealing with discrepancies.

Teamwork

The ATM Recon Clerk will work with different teams to resolve issues and support operational activities.

Being able to work effectively as part of a team is therefore important.

Personality Attributes

Fidelity Services Group is looking for candidates who demonstrate:

• Strong interpersonal skills.
• Good communication.
• Customer-focused thinking.
• Analytical ability.
• Critical thinking.
• Teamwork.
• Professionalism.
• Reliability.

Core Competencies

The vacancy identifies the following core competencies:

Planning: Ability to organise work and manage daily reconciliation activities.

Leadership: Ability to take ownership of assigned responsibilities and corrective actions.

Organisational Skills: Ability to manage records, reports and deadlines effectively.

Control: Ability to follow procedures and maintain accurate reconciliation and financial control information.

Who Should Apply?

This position could be suitable for candidates who have experience or knowledge in reconciliation, administration, cash management, finance-related administration or operational controls.

Candidates should be comfortable working with figures and identifying differences between records.

If you have experience using Excel for reconciliation, reporting or administrative purposes, make sure this is clearly highlighted on your CV.

How to Improve Your CV for This Position

When preparing your CV, focus on skills that match the vacancy.

Include relevant experience involving:

• Reconciliation.
• Cash administration.
• Data capturing.
• Excel.
• Reporting.
• Financial administration.
• Record keeping.
• Investigations.
• Operational support.
• Client service.
• Problem solving.
• Deadline management.

If you have worked with financial or cash-related systems, clearly state the systems you have used and explain what you did with them.

Application Tips

Before submitting your application, carefully check your CV for spelling and grammatical errors.

Make sure your contact details are current and that your employment history is easy to understand.

Avoid adding skills or experience that you do not actually possess. Instead, focus on your genuine experience and explain how it relates to reconciliation, administration and operational control.

Closing Date

Applications for the ATM Recon Clerk position close on:

28 August 2026

Applicants should submit their applications before the closing date.

Fidelity Services Group states that candidates who are not contacted within 10 working days after the closing date should regard their applications as unsuccessful.

Employment Equity

Fidelity Services Group states that preference may be given to existing employees and that selection will be based on merit.

The company also states that Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported as part of its transformation policy.

Frequently Asked Questions

Where is the ATM Recon Clerk position located?

The position is based in Johannesburg, Gauteng.

Is this a permanent position?

Yes. The vacancy is advertised as Permanent.

Which company is hiring?

The position is with Fidelity Services Group, within its Fidelity Cash Solutions division.

What does an ATM Recon Clerk do?

The role focuses on checking ATM-related records, completing daily reconciliations, identifying discrepancies, investigating issues and ensuring accurate reporting.

What computer skills are required?

Applicants should have good knowledge of Microsoft Excel, Word and Outlook.

Is reconciliation experience important?

Yes. A proven understanding of the reconciliation process is listed among the minimum requirements.

What skills are important for this job?

Analytical thinking, administration, organisation, communication, planning, control and teamwork are among the important skills for the position.

When does the vacancy close?

The closing date is 28 August 2026.

Final Advice for Applicants

The Fidelity Services Group ATM Recon Clerk vacancy could be a good opportunity for an organised and analytical candidate looking for a permanent administrative role in Johannesburg.

The position combines reconciliation, reporting, administration, investigations, operational support and stakeholder communication, making attention to detail particularly important.

Before applying, ensure your CV demonstrates your relevant administrative and reconciliation abilities, particularly your experience with Excel, record keeping, reporting and working to daily deadlines.

Closing Date: 28 August 2026