Switchboard Operator (Ref No: refs/045330)
Department: Admin and Support
Employer: Department of Health
Location: Sebokeng Hospital
Number of Posts: 2
Salary Package: R228 321 per annum (plus benefits)
Closing Date: 07 April 2026
Enquiries:
Mr Khama Letsela – 016 930 3354
Minimum Requirements
- Grade 12 certificate
- Knowledge of administrative and clerical procedures
- Understanding of Public Service Regulations
- Good customer service etiquette and telephone etiquette
- Strong communication (verbal and written) and interpersonal skills
- Good listening and writing skills
- Basic problem-solving and analytical skills
- Computer literacy (MS Word, Excel, email, internet)
- Ability to work under pressure
- Strong sense of accountability and ethical conduct
- Client-oriented with a focus on customer service
Key Responsibilities
- Operate the switchboard efficiently by answering and managing incoming calls
- Handle both internal and external enquiries professionally
- Maintain office filing systems and records
- Direct clients to the correct departments or personnel
- Take and distribute messages accurately
- Provide basic information about departmental services
- Keep reception area clean and organized
- Receive and guide visitors to relevant offices
- Maintain and update the internal telephone directory
- Compile and submit monthly reports
- Record all photocopying and printing activities
- Report faults on telephone systems and office equipment
- Liaise with ICT for technical issues
- Monitor telephone usage and generate reports
- Ensure telecommunication accounts are up to date
- Perform additional duties as assigned by the supervisor
Application Process
- Apply online at:
- No faxed or hand-delivered applications will be accepted
- Applications must be submitted using the new Z83 form
- Attach a detailed and updated CV (chronological order required)
- Ensure all information on the Z83 form matches your CV
Important Notes:
- Only shortlisted candidates will be asked to submit certified documents
- Foreign qualifications must be evaluated by SAQA
- Background and verification checks will be conducted
- If you do not receive feedback within 3 months, consider your application unsuccessful
- No application fees are required
- The department follows Employment Equity guidelines
- People with disabilities are encouraged to apply